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sap portal logs in as incorrect user

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we have about 5 users that were affected by this. they log in to the portal with their own details but another user shows up.

they would then log the other user out and then they can log in fine as themselves.

 

this happens sporadically and we have been unable to re-create the problem as this does not happen every time the user log in.

 

OS: Windows 7 / 8.1

IE: 8/9/10/11

 

has anyone encountered this or know of a solution?


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