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Problem with BW URL that is generated - Performance Issue

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Hi there

 

At the moment we have a very unhappy customer who says their portal is running too slow.

 

We have looked at various areas to try and speed things up, with the following observations:

1. Certain reports can take around 50 seconds to be displayed in the portal

2. The same report, when accessed directly through a browser, takes 30 seconds to load

3. The same URL, just cleared of the unnecessary extra bits, and the report takes 15 seconds to load

 

I have repeated this on numerous occassions, and in different orders of execution, so I don't believe that caching has that much to do with things.

 

As an example, we have a Sales Overview iview. It has been created in the PCD as a BW Report iView, and I specify the template_id = XXRX1P_SA_010.

 

The URL that is generated for this iview ends up being

http://bwprod.XXX.co.za:8000/sap/bw/BEx?sap-language=en&sap-client=100&accessibility=&style_sheet=http%3A%2F%2Fportalprod.XXX.co.za%3A50000%2Firj%2Fportalapps%2Fcom.sap.portal.design.portaldesigndata%2Fthemes%2Fportal%2Fcustomer%2FXXXLogo_CustomImage%2FBIReports30%2FBIReports30_ie6.css%3F6.0.14.0.1&template_id=XXRX1P_SA_010

 

If I take the above URL, open a new IE window, paste in the above URL and execute the report, it executes faster than accessing through the portal.

 

Now I understand that portal needs to load navigation etc., but from my observations, the navigation gets handled within 5 seconds, so I don't understand why it takes so much longer for the content area to be refreshed.

 

In addition, if I now take that URL, and strip off all the parameters to leave only the templateID in the URL, then I can run the report in 7 seconds, or about 15 seconds in the portal.

 

http://bwprod.XXX.co.za:8000/sap/bw/BEx?template_id=XXRX1P_SA_010

 

So, the one option for us to go through our entire PCD, and recreate every BW iview as a URL iview. This will work, and will greatly increase the speed, and the client will be happy, but I am still confused as to why this should be happening.

 

Anybody have valuable input for me?

 

Regards,

Andrew Lewis


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