Hi experts,
We have sap portal 7.3 sp8 with oracle 11.2.0.3.0 and HP-UX. In this portal we configure SSO with kerberos and spnego, all works fine We do a system copy of our portal with export/import. We do the export without problems/errors. Then we do the import in other machin without errors/problems. After finish the import we start this new portal. This portal start with no problems, but the issue is when we try to log on the portal. We write the url http://host.domain.com:port/irj/portal and show the log on page, but when put the user/pass and press log on button nothing happens. We try to put a user with wrong password, push log on button and the same, no error message is show and nothing happens.
If we try to go to nwa, http://host.domain.com:port/nwa , again the log on page is show. But when put the user/pass press the log on button, redirects to this url: http://host.domain.com:port/webdynpro/resources/sap.com/tc~lm~itsam~ui~mainframe~wd/j_security_check and a 404 page not found error is show. The same if we try to go systemInfo.(attached image). Seems like j_security_check dont exists...
We search in the trace and logs and the only place where an error is thrown is in security_audit_00.0.log, the error is:
#2.#2013 07 18 12:05:30:982#+0200#Info#/System/Security/Audit/Logon#
#BC-JAS-SEC-UME#com.sap.security.core.sda#C000AC120B9A00440000000200002609#664672450000000004#sap.com/irj#com.sap.security.core.util.SecurityAudit#Guest#0##E7C0C329EF8D11E2931BE2B0B367A152#e7c0c329ef8d11e2931be2b0b367a152#e7c0c329ef8d11e2931be2b0b367a152#0#Thread[HTTP Worker [@2075530176],5,Dedicated_Application_Thread]#Plain##
Logon failed | LOGIN.ERROR | null | | Login Method=[default], IP Address=[xxx.xx.xx.xx], UserID=[null], Reason=[Cannot authenticate the user.]#
We can see the UserID is null.We search sap notes and forums and dont found nothig. The only thing that works fine is is we put
We discard the internet explorer version, because in the original portal, works fine.
Could someone, please, help us?
King regards,
Manuel