Hi Experts,
We are merged 2 roles of "Home" & " Supplier" in the portal 7.3
After login in to the portal and trying to access to supplier applications, users are facing below issues #
a. When users login to the portal , some times showing 2 Home tabs Instead of One Home Tab and users unable to access Supplier application
b. When users trying to access supplier application , getting blank page
For Intranet users , there are no issues , This issue occurs only few of Internet users and these issues also intermittent.
Work around solution :
for this issue suggested as clear browser history, cache and cookies , And then start new browser and access application , But this solution not helps for all the users for all the times.
We have verified the merge properties in portal and everything seems to be fine.
please let me know if u have any idea on how to fix this issue....
Regards