hi,
I want to configure support desk on one of the iviews. I have followed some of the blogs on the internet and performed below steps
created a report a problem iview
supplied the path of this report a problem iview to my iview(on which I want to show the option of report a problem option)
set the property "Show 'report a problem' option" to yes
assigned my iview directly under a role and assigned that role to my id.
when I login with my id, I can see that role appearing, I can see the iview assigned to it appearing properly. But the option called "report a problem" is not seen.
How do I activate the "report a problem" option on my iview. which step is missing ?
thank you !
seventyros
